A calm, structured defense that sits between you and Microsoft and its appointed auditor. The steps are the same shape for both tracks, with mechanics tuned to whether you are an end customer or a hoster.
We start with where you are. For end customers, that means which of the three verification routes you are in, a SAM engagement, a self verification, or a formal audit, and what you have already said. For hosters, it means your monthly SPLA reporting across the 36 month lookback. Nothing goes to Microsoft at this stage.
For end customers we rebuild the Effective License Position using Microsoft's own counting methodology and the same telemetry sources Microsoft draws on, so the number you present is the number that survives. For hosters we rebuild the SPLA position month by month, applying the SPUR correctly to find both under reporting and over reporting.
We respond to the demand from a controlled position. End customers stay on the right side of the 5 percent clause where possible, so licenses are not acquired at 125 percent of price. Hosters concede the non negotiable back fees while fighting the negotiable penalty uplift, which can range from 25 to 125 percent.
The Effective License Position is not the final sentence. It is negotiated after the report. We carry that negotiation to a signed outcome and leave you with the evidence file and the reporting discipline to stay defended next time.
Our guarantee: we reduce your exposure or we reimburse our service fee.
Tell us your track and your timeline. We will map the defense and the likely exposure with you.
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