A SPLA audit is decided by the team you put around it. Here are the roles that protect your margin and what each one owns.
A SPLA audit is won or lost by the team you put around it. The auditor arrives with a method, a 36 month window, and a price file. Your job is to meet that with people who own the data, the contracts, and the negotiation. This is the bottom of the funnel article in our SPLA series, so it names the roles you need on your side of the table and what each one delivers.
Under the MBSA audit clause a Big Four firm conducts the SPLA audit as an independent third party. They request deployment records, server configuration data, customer contracts, and authentication logs, and they reconcile every monthly cycle across the lookback. They are thorough and they are paid to find under reporting. Treat their opening position as a draft, never as a verdict, and make sure every figure they assert is something you can trace and challenge.
| Role | Owns | Defends against |
|---|---|---|
| Data owner | Monthly reports, daily counts, source logs | Estimated counts and worst case assumptions |
| Product mapper | SPUR version and edition mapping | Edition inflation and wrong price file lines |
| Customer mapper | SAL to customer and contract links | Double counting and phantom usage |
| Commercial lead | Back fee and uplift split, settlement | Paying the negotiable uplift at full rate |
| Independent advisor | Process, method challenge, strategy | Scope creep and out of contract requests |
Back fees at the price file rate are fixed. The penalty uplift, which ranges from 25 to 125 percent, is where the real money moves, and it is decided by how disciplined your evidence looks and how the conversation is framed. A provider that shows clean monthly reporting, mapped customers, and documented multi tenant boundaries earns a far lower uplift than one that hands over a spreadsheet and hopes. We sit between you and Microsoft and its appointed auditor so the only incentive in the room is protecting your margin.
The strongest position is assembled before any audit notice lands. If you already know who owns the data, who maps the products, and who runs the commercial conversation, you respond from control rather than panic. If you are reading this with a letter already in hand, that is exactly when independent help earns its place.
Fixed Fee from $18,000 or Gainshare with zero retainer and no risk to you. We reduce your exposure or we reimburse our service fee.
Get a QuoteIf you would rather not face that alone, our SPLA audit defense service manages the Big Four auditor on your behalf.
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